Welcome to *Holiday Chaska*! By accessing or using our website (www.holidaychaska.com) and/or booking our travel services, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please refrain from using our website or booking any services.
*Holiday Chaska* offers travel packages, tours, and related services including but not limited hotel reservations, guided tours, transportation, and activities. All services are subject to availability and may be altered based on customer requests, seasonal changes, or operational conditions.
To book a service, you will need to provide necessary personal information such as your name, contact details, and payment information. By making a booking, you confirm that all information provided is accurate. You will receive a confirmation email once your booking is successfully processed.
Payments for services can be made through credit/debit cards, bank transfers, and other available payment methods on the website. Full payment or a deposit (as specified on the booking page) is required to confirm your booking. If payment is not received, we reserve the right to cancel your booking.
It is your responsibility to ensure that you have the appropriate travel documents, including passports, visas, and health certifications, where required. *Holiday Chaska* is not responsible for any issues arising from the lack of proper documentation or any personal circumstances preventing travel.
Please refer to our *Refund Policy* for detailed information regarding cancellations and refunds.
*Holiday Chaska* will not be liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products. Our liability is limited to the amount paid for the service in question.
We highly recommend that you purchase travel insurance to cover unforeseen events, including trip cancellations, medical emergencies, or lost baggage. Travel insurance is not included in our services.
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with the updated date.
These Terms and Conditions are governed by the laws of [INDIA]. Any disputes will be resolved in the courts of that jurisdiction.
At *Holiday Chaska*, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and book our services.
We collect personal information such as your name, contact details, booking details, and payment information when you use our services. We may also collect non-personal data such as browser type, IP address, and website usage statistics.
We use the information we collect for the following purposes:
We will not sell or rent your personal information to third parties.
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. We use SSL encryption for secure transactions.
We may share your personal data with third-party service providers (e.g., airlines, hotels, tour operators) for the purpose of fulfilling your bookings. These service providers are required to protect your information in accordance with our Privacy Policy.
Our website uses cookies to enhance your experience. Cookies help us remember your preferences and analyze website traffic. You can manage cookie preferences through your browser settings.
You have the right to access, update, and delete your personal information. If you would like to review or modify your data, please contact us at [email address]. You may also opt out of receiving marketing communications by following the unsubscribe instructions in our emails.
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations.
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the date of the last revision will be indicated at the top of the policy.
If you have any questions or concerns regarding your personal information, please contact us at info@holidaychaska.com
Once a cancellation request is approved, refunds will be processed and credited within 7-10 business days, depending on the payment method used. Please note that processing times may vary based on your bank or payment provider.
Certain services, including non-refundable hotel deposits, or special offers, may not be eligible for a refund. Please review your booking details carefully before confirming.
If you wish to change your booking, such as altering travel dates or services, you must contact us as soon as possible. Changes are subject to availability and may incur additional charges.
If you do not use any portion of the booked services (e.g., you miss a tour), you will not be eligible for a refund for the unused portion of the service.
In cases of force majeure (e.g., natural disasters, government restrictions, pandemics), we may offer a partial or full refund or allow rescheduling without penalty. In such cases, refunds will be considered based on the circumstances.
If you are dissatisfied with the resolution of your refund request, please contact us within 30 days of receiving your decision. We will work to resolve any concerns in accordance with our policies.
--- MANAGED BY - HOLIDAY CHASKA